DESIGNED FOR HOW PEOPLE ACTUALLY
LIVE, WORK, AND SHOP.
Pick up, drop off, or return parcels at over 2,000 local shops across Australia.
Open late. Open weekends. Always on your way.
Sound about right?
Real problems. Real fixes. Hover each card to see how PARCELPOINT solves it.
"I missed my delivery. Again"
You were out 10 minutes. You missed your parcel by 5. Now there’s another chore for you to do.
Plot twist — you don’t have to be home. Choose PARCELPOINT at checkout and your parcel will always be waiting for you.
"Returning this was harder than buying it.
Print a label. Find a box. Queue at the post office.
PARCELPOINT locations are open late, 7 days a week. No queues, no time pressure. Just walk in, hand it over, and get on with your day.
"My apartment has no safe spot."
No lobby. No concierge. Driver leaves it outside. You hope for the best.
Your parcel is held safely at a real local store until you’re ready. No lobby needed.
"Porch piracy worries me."
My parcel gets left on the side of the street and I spend the whole day stressing about it getting stolen.
Next time you see PARCELPOINT at checkout, choose it. Real people, real location, zero porch piracy.
Over 2,000 Locations.
ONE NETWORK.
Local shops. Real people. Centred on community and convenience. Born in Australia.
Growing globally, and built one neighbourhood at a time.
BUILT
for real life, not delivery windows
AROUND
The neighbourhoods you already call home
YOUR
Schedule, your timing, your choice
LIFE
made easy, with PARCELPOINT.
Consumers love it. Retailers trust it.
Because when shopping is this easy, everyone wins.
Choice is the new sexy.
Your checkout should reflect that.
And actually, the best retailers figured something out.
You’ve given them every way to buy. Have you given them every way to receive — and return?
Choice doesn’t end at checkout. It follows them all the way through. The retailers who got this right didn’t overhaul anything. They just added one thing — PARCELPOINT.
The easiest yes you’ll say all year. Literally.
Picture this — A customer returns something. Here's what it looks like when you get it right:
- CONVENIENCE — They see options that fit their day. That reassurance alone keeps them engaged instead of abandoning the process.
- CHOICE — A nearby PARCELPOINT, the post office, whatever works. They pick what suits them, not just whatever's available by default.
- CONTROL — They know exactly when it's happening and plan around it. No rescheduling, no chasing updates. The return fits their life.
- CONFIDENCE — Because it was that easy, they didn't walk away frustrated. They walked away feeling good about your brand. And that's what brings them back.
Already trusted. Already proven. Already here.
